Pharma-grade anonymization, for everything else.

No — Trusano is the same anonymization engine as ANONYMIZE, packaged and configured for records outside pharma: FOIA and Privacy Act requests, legal discovery, and financial, HR and healthcare operations files. Detection, transformation and risk reporting are identical; what changes is the rule sets, terminology and review workflow, configured to how a records office works rather than to a clinical study report. That means the methods arrive market-tested by 15+ years in the most privacy-sensitive industry there is, rather than built new for your queue. The pharma packaging is described on ANONYMIZE.

Trusano is the automated redaction government and public sector records teams adopt first — FOIA and Privacy Act processing, where request volume rises while headcount stays flat. Beyond that: legal teams running discovery and privilege review, insurance and banking records, and hospital and health system records offices. The common thread is a queue of documents that must be released with personal or confidential information removed, under a policy someone will later be asked to defend. Sector rules are configured rather than custom-built, so the same engine handles a FOIA exemption set and a hospital release policy. Related: legal, privacy and compliance.

Yes — Trusano is cloud based document redaction software that runs as a closed system on Azure, with encryption in transit and at rest, and client data is never shared between customers or used to train public models. TrialAssure is ISO/IEC 27001:2022 certified by Intertek under UKAS accreditation (certificate 0251375, valid to 18 July 2029) and ISO 9001:2015 certified, and handling is GDPR- and HIPAA-aligned. Trusano is FedRAMP compliant but not FedRAMP Authorized; our hosting runs on Microsoft Azure, which is FedRAMP Authorized. Agency-specific controls and deployment options are worked through during procurement, and the documentation lives in the Trust Center.

Agencies replacing manual passes with redacting software have cut processing backlogs by up to 80%. The words “up to” are doing real work: the gain comes from automating first-pass detection and transformation at volume, so results track your document mix, scan quality, and how much reviewer judgment your release policy demands. Text-heavy, repetitive record sets improve most. Small volumes of unusual, heavily contested documents improve least, because human review rather than detection is the bottleneck there. So rather than promise a figure for your queue, we benchmark on a sample of your own records in a pilot and report measured throughput against your current baseline.

Redaction, anonymization and masking are three different operations on the same sensitive text: redaction removes it entirely, anonymization alters it so individuals cannot be re-identified, and masking hides it while preserving document structure. Redaction means the information cannot be recovered from the released file. Anonymization alters personal or commercially confidential information — offsetting dates, generalizing values, replacing identifiers — so the record stays useful to read and analyze. Which one applies is a policy decision rather than a technical one: exemption-driven releases usually call for redaction, while data sharing and secondary use favor anonymization. Trusano’s automated document redaction software does all three, under your rules, with every transformation logged.

Emails, text documents and spreadsheets, plus scanned images through OCR — covering both personal protected data and commercially confidential information. Detection runs across the document at volume rather than one file at a time.

Yes. Trusano’s public records redaction AI proposes and a reviewer disposes: nothing is released on the system’s judgment alone. Every file carries an audit trail, every decision is logged, and the risk assessment report is generated automatically, so the release is defensible on the record rather than only fast.

No, and it is not meant to. The legal judgment on personal-privacy and confidential-commercial-information calls stays with your officers and counsel. What Trusano removes is the mechanical phase in front of that judgment — the hours spent running a highlighter across thousands of pages looking for names, addresses and identifiers — so reviewers spend their time on the exception documents where context actually matters.